Cre8 Corporate executes our unique seven step process by which any organisation can implement a results driven structure to produce extraordinary results.
As a peak performance consultant and trainer, Cre8 corporate utilises partnerships with its clients senior management to produce top down, bottom driven culture shift to help develop a sound infrastructure that supports an increased focus on sales and service. Cre8 Corporate's Performance facilitators provide counsel on all processes that impact the development of a strong client focused culture (e.g., client segmentation, high-value client programs and processes, goal setting, measurement, tracking, incentive compensation, recognition and reward systems, maximizing the use and effectiveness of alternative delivery systems, establishing non-negotiable minimum standards, and leveraging sales technologies to achieve behavioural change, and profitable bottom-line results).
It is proven that training in and of itself will not obtain the cultural changes organisations are looking to achieve. It is the integration of our role as a performance-consulting facilitator with the delivery of training programs and ongoing consulting that enables us to impact the strategic direction and achieve increases in the following areas:-
The benefits of the Seven step process we have created are:-
- Greater staff engagement in your culture and Vision
- Staff motivate themselves through high engagement.
- Increased client loyalty and higher retention to your brand.
- Clients love that your focus is on them.
- Reduced management time on staff issues and more on the business.
We are providers of executive coaching in all areas of corporate life such as life balance, implementing change, working with difficult peers, fast tracking personal advancement, the art of influence and the science of rapport. The major reason executives choose us is to become more dynamic and effective leaders.
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Our unique and effective program for change initiative has been proven in the field to produce dramatic changes to cultures that resist change. The program begins with leadership from the top down by training executives in the competencies required to institute the required change.
Some general rules about cultural change include:
- Cultural change occurs after the system is put in place not before
- The leaders must be convinced that the new way is superior to the old
- The success must be clearly seen by all.
- Some team members will not adjust and you will lose them.
- You must reinforce new norms and values with incentives and rewards – including promotions
- Reinforce the culture with every new employee
The Program is effective because of a dual approach of our Change leader working alongside Management and your delivery of the change vision.
If you are seeking a dramatic change to your sales team no matter what the industry this Program can produce the results your seek. PSI uses the latest methods of subliminal influence and modes of language to change beliefs and serve customers in the best way possible, by presenting their optimal solution. This program of training over six or twelve months will allow any organisation to bring their sales force through a cultural shift of focus on results, whilst keeping the customer's needs at the forefront. If a client needs are kept paramount, then sales will result.
Monthly meetings and individual coaching combined provides a modality that sees a real change in results from your Team. Conversions, client retention, client referral and sales per customer are all focused on during this process. A defined approach such as PSI produces real change rather than one off motivational meetings or seminars.
For any team to operate at its optimum, the Team must be in rapport and have common goals and standards. These sessions will create this environment.
To establish rapport quickly is a skill that some people seem to have naturally. However it can also be taught and learnt. Once you have rapport, clients will be more inclined to listen, as will team members. This is not them liking you it is communicating with them through modalities(Sight , Sound, Feeling or touch) that they relate to and can identify with. Every human uses these modalities to determine if they will accept you and hence your advice.
Once rapport is established, they are more inclined to be influenced, once you understand if that are internally or externally referenced. By pacing and then leading them in rapport they can influenced to look at all options. This method ensures a clients values and rules do not get in the way of the optimum decision for their circumstances. Their experience of contact with your organisation, will be thinking and feeling the best about it.
Before meeting with your client you will need to be in the best state possible. We therefore teach the latest methods of state control. These states we all experience, affect our cognitive abilities to analyse and can slow down our mental processes. To offer the best client interaction you must be in the best state (mood) to do so. This skill is also effective in ensuring your own staff are not adversely affected by external personal problems and can approach the job from an attitude of helpful separation. You will also be able to identify what state your client is in and learn how to influence them into another more empowering state whilst working with them.
Session one
- The team and what you expect from it.
- What the team expects from you
- How do your clients see the team?
- How do you want your clients to see you?
- How Emotive Neuro Methodology will achieve these aims.
- How beliefs are formed and how they can be changed by external influence.
- Three personality types and how you can recognize them.
- What influences people?
- How to establish rapport and what rapport is. How to maintain it.
- What are modalities of communication.
- Determining which modality your client uses.
- Identify what modality your clients uses to communicate and match it gaining rapport with them.
- Influencing and leading.
Session two
- Pacing and leading a client and how that works.
- Is your client internally referenced or externally?
- Understand what human need your clients has, use that framework to influence them to move in a beneficial direction.
- How to identify leverage and use that to instill a direction.
- Understand human state (mood) and how to maintain your own to be in a peak to make the best decisions whilst dealing with a client.
- Take you client from a disempowering state to one more likely to purchase.
- The Zone and its application.
- Creating state and how to take control of it.
- How to influence and if necessary break state in your client to provide flexibility for them to make the best decision.
"Just wanted to send a quick email to say thank you so much for the training. Everyone really enjoyed it and the feedback has been really positive. For me personally, I've spent the last fortnight mirroring people - its amazing when you know to look for it now, how people 'in rapport' are sitting/standing the same way! BRILLIANT So thanks again - Cant wait for round 2."
- Shendelle Oliver, Divisional Major Gifts Director, The Salvation Army, Western Australia, PO Box 8498, Perth Business Centre, WA 6849
Cost: Please call Brett Jones personally for details of the full benefits THE SCIENCE OF RAPPORT offers and details of costs.
Enquire now on (+61) 8 93169318 or email: info@cre8.com.au
Ultimately we don't sell services or products we sell the feeling people get from buying the product or service. We cover what emotions really are. How all great companies appeal to emotions in their marketing and delivery and why this is the most effective and profitable way of orienting your Team.
How teams and their interaction is always set at an needs, values and beliefs level and how these are guided by their emotions. Emotions direct your team in every decision it makes including where to work, how to work and how succesful your teams is. Master the people skills and your team will flourish.
Cost: Please call Brett Jones personally for details of the full benefits OPTIMISING THE TEAMS PERFORMANCE offers and details of costs.
Enquire now on (+61) 8 93169318 or email: info@cre8.com.au
Details: A series of interactive seminars designed to shift the culture of your company to create leaders at all levels and empower innovation, spontaneity and self determination. To influence anyone you must know what already influences them. The role of a manager is to keep things running, the role of a leader is to break through to a new level.
The series is undertaken after a survey of your existing culture. This series breaks through to provide growth on a personal and organisational level.
Cost: Please call us for full benefits of what the Leadership series offers and details of costs.
Times: Available Now
Enquire now on (+61) 8 93169318 or email: info@cre8.com.au
BRETT JONES is a sensational and exciting keynote speaker who delivers his message with enthusiasm, fun, interaction and passion. if you are seeking a speaker who can deliver, then call us for a personal discussion. Brett is available to lead your conference on three main topics.
The 1% Difference
Between winners and losers, its all in the repetition and mindset. The difference is only slight but ask the winner of seven olympic medals what it gave him financially, emotionally, compared to the person who came second. Learn about the 1% that can make a difference to your organisation.
Physiology of Success
Its all about your body and how you get yourself into Peak state. Peak state in Business or sports allow us to operate in the best physical and mental way possible, make great decisions and take the best actions to suit your ultimate outcome. Can your company use a new state and culture to acheive amazing things?
Outstanding team Performance
A great and entertaining delivery on getting your Team to work together and achieve outstanding results. Delivered to Mc Donalds, Wella, The Crown group and many others. This Keynote will have your leaders standing up, taking note and being inspired to make a difference.
Each topic is covered in a lively and interactive format that will suit your function and time available. For tailored deliveries please call us for a discussion.
Enquire now on (+61) 8 93169318 or email: info@cre8.com.au
Clients include
